FAQs

Fiona Cleaning Services offers a variety of residential cleaning services, including but not limited to, regular cleaning, deep cleaning, move-in/out cleaning, post-construction cleaning, and vacation rental cleaning. We also offer additional services such as laundry, organizing, and pet cleanup. Our team of experienced and professional cleaners will work with you to create a customized cleaning plan that meets your specific needs and preferences. Contact us today to learn more about our services and to schedule a cleaning appointment.

The quote for cleaning services is based on several factors including the type of cleaning service required, such as deep cleaning or standard cleaning, the size of the place in terms of square footage, the number of bedrooms and bathrooms, the location of the place, and any extra services that may be needed. We take all of these factors into account to provide a fair and accurate quote for the cleaning service.

Yes, we kindly ask that you spend a few minutes the night before your scheduled cleaning to tidy up. This way, our cleaners can devote all their time and energy to cleaning your home, ensuring that you get the best value for your investment. By taking care of small items like toys, books, and clothes, you'll allow our cleaners to clean more efficiently, ensuring that your home is left spotless.

Our team arrives at your home with all the cleaning equipment and supplies needed to deliver a premium cleaning service to you. Where safety regulations allow, we will be pleased to accommodate special requests to use your own preferred cleaning supplies.

At Fiona Cleaning Services, we offer multiple payment options to make it convenient for our clients to pay for their cleaning services. You can pay for your cleaning service using any of the following payment methods: 1. Credit Card: We accept major credit cards such as Visa, Mastercard, and American Express. We accept online payments through our secure payment gateway. 2. E-Transfer: You can also pay for your cleaning service by sending an e-transfer to our email address. We will provide you with our email address when you schedule your cleaning service. 3. Cash: If you prefer to pay in cash, you can give the payment directly to the cleaner who comes to your home. Please note that we do not recommend leaving cash on the premises if you will not be home during the cleaning. We hope this information helps you choose the payment method that is most convenient for you. If you have any additional questions about payment, please don't hesitate to contact us.